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I recently purchased two ApisQueen 4092 brushless motors for a high-priority project. While one motor is performing well, the other has developed serious issues, including overheating and inconsistent rotation. Given the critical nature of our project, I urgently need a replacement. I appreciate ApisQueen's commitment to customer service and hope they can expedite the replacement process swiftly to avoid project delays. Their prompt support will be crucial in helping us meet our deadlines.
T
Troy Colglazier
Very unhappy
The motor doesn't operate. Had correspondence with Lynn via email. Asked about return policy. We emailed back and forth, now I can't get any response.
You are using it incorrectly. We can see from the video in your email that you directly connected the motor to the power supply and did not use ESC to control the motor.
Since it is a brushless motor, it needs to be used with ESC.
Please use it correctly.
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